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Frequently Asked Questions

Shipping & Delivery

We offer Free Standard shipping orders above $99. For Australian orders under $99, standard shipping is $9.99.

Multiple shipping options, including express shipping, are available at the checkout.

We ship orders Monday to Friday. Most orders are sent within 24 hours, excluding weekends.

All orders are shipped from the Sydney warehouse. Once your order is sent, you will receive a tracking number so you can follow your package as it arrives.

All orders will be sent via Australia Post and should arrive within 2-8 business days.

Once your order is shipped, you will receive an email notification with tracking details to monitor the progress of your shipment.

Questions About Product

At Fine Foams, we understand that each individual's needs and preferences may differ.

If you find that our product didn't work for you, or you are not satisfied with the product for any reason, we offer a 100-day free return policy.

Within this period, you can return the product and receive a full refundwith no return shipping cost to you. Simply contact our customer support team, and they will guide you through the hassle-free return process.

We stand by the quality of our products and aim to provide you with an excellent customer experience.

You can read our full refund/return policy here

Yes, if you are a plus-size person, we recommend buying Biggie's Memory Foam Seat Cushion which is wider than our other seat cushions.

Yes. All our seat cushions fit perfectly on your car seats and give you optimal comfort to your back while driving.

Please be sure to check if your car seat height is adjustable, as the seat cushion will increase the height of your sitting position by a few centimeters.

Returns and Refund

If for any reason you are not happy with your purchase, email us at hello@finefoams.com.au to let us know, and we will assist you with the further process.

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